Analysis of the Administrative and Management Skills in the Micro and Small-sized Enterprises in the city of Chihuahua

Luis Antonio Molina Corral, Laura Cristina Piñón Howlet, Alma Lilia Sapién Aguilar, Víctor Manuel Gallegos Cereceres

Abstract


Introduction: The only source of sustainable competitive advantage of an organization is its ability to learn sooner than the competition. The sector of micro, small and medium-sized enterprises (MSMES) represents more than 98% of all enterprises and provides more than 70% of employment in Mexico, however, 8 of 10 companies in the sector do not survive beyond two years. The objective of the research was to identify if the companies of the MSMES develop has responsibilities and management in a systematic manner.                    

Method: The research work was carried out in the city of Chihuahua between the months of September of 2016 to September of 2017. The population considered in the study were the companies of the MSMES in Chihuahua City. The unit of analysis for the research was the company of the MSME sector which is located in the urban area of the city of Chihuahua. The unit of analysis for the research was the company of the MSME sector which is located in the urban area of the city of Chihuahua. The sampling frame for the second stage was the database of the Business Center of the Faculty of Accountancy and administration of the Autonomous University of Chihuahua. The type of sampling was non-probabilistic and the selection of the sample was voluntary participants since the companies actively respond to an invitation. The sample size was 45 micro and small enterprises.

Results: A correlation was found by a logistic regression model where indicators of the variable Administrative Skills showed values p<.05 so they proceeded to generate the bivariate logistic model. The predictive model using a regression shows that the indicators that have the most impact to the Administrative Skills are leadership, use of methods and problem solving among others, so it can be assumed that all the management skills have an impact directly proportional influence on managerial skills with a p<.05. There is a correlation between indicators use of methods and time management, use of methods and troubleshooting, time management and decision-making, decision-making and problem-solving of the variable Project Management skills. According to the study the administrative and management skills are presented in the form scarce and fragmented and develop in nascent form, based on the experience and occasionally by what can be considered as one of the factors that impact on the performance and survival of micro and small enterprises.                   

Discussion: It can be considered that there are multiple internal factors that can represent obstacles to the development and survival of the MSMES, that there are different approaches of the administration that can influence in a positive way to favor the permanence of the companies. In that sense the internal aspects are of the greatest importance for the survival of micro and small enterprises because of its size the participation of the entrepreneur and collaborate is inescapable.

Conclusion: In the case of micro and small enterprises, in the absence of an administrative structure, the lack of skills rests with the people who belong therefore to the permanence of micro and small enterprises could be systematically develop the administrative and management skills through a continuous process of training through a methodology that also make it possible to capture new knowledge to support continuous improvement of the organization.              


Keywords


administration; management; skills; MSME; competitive advantage; organization; companies; leadership; time management; decision-making

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DOI: https://doi.org/10.21640/ns.v11i22.1751

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