Validation and design of an organizational culture scale of measurement for medium enterprises

Carlos Robles Acosta, Jonathan Montes Leyva, Angelica Rodríguez Granados, Antonio Oswaldo Ortega Reyes

Abstract


Introduction: The measurements of the organizational culture responds to the necessity of identifying those aspects that the management wants to beef up for great results. The purpose to this research was to design and validate the Diagnostic Scale of the Organizational Culture (DSOC) for medium Mexican organizations.                     

Method: The design was carried out through out a theoretical review and was validated by a Delphi panel with eight experts and a pilot test in 261 workers from five medium enterprises.

Results: The comprehensibility was analyzed; content of validity and the framework were studied as well. The result of the validation for the experts was appropriate and, in the pilot test, the scale got a Cronbach alpha of 0.961. The exploratory factor analysis allowed determining seven factors that explain the 52.1% of the variance. The final factors are identity, rules, involvement with the purpose, change creation, costumer focus, teamwork and search of the social welfare.

Discussion or Conclusion: The results confirm that the final version of the instrument has a high reliability and validity; it can be used to assess the organizational culture from the perception of the workers, identifying those aspects to be improved through organizational intervention processes, as well as those practices that permeate positively in the purposes of Mexican organizations.

 

Keywords


organizational culture; reliability and validity; measurement scale; organizational diagnosis

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DOI: https://doi.org/10.21640/ns.v10i21.1453

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